General

Welcome to the website https://ventree.co.il/, which serves as a store for selling air purification systems from toxic materials, using accompanying potted plants and other products, all as detailed extensively on the website.

The owner and operator of the website is Ventree Air Ltd. (Company No. 515696045) (hereinafter: “the Company” and/or “the Website” and/or “the Website Operator”).

The terms of use on the website govern the relationship between the website and any person who browses and/or uses the website or the information contained within it (each of them hereinafter: “the Customer” and/or “the User”).

Any use of the website and the content displayed on it, including viewing and browsing, as well as any action on it, including purchases made through it, are subject to the terms of use detailed below. The user is requested to read these terms carefully. A user is not obligated to agree to these terms of use, but if they do not agree, they are required to leave the website immediately and not make any use of it. The beginning of use of the website indicates the user’s consent and approval of these terms of use.

Using the website constitutes the user’s agreement to all its terms without any limitation and/or reservation, and by using the website, the user undertakes that they and/or anyone on their behalf will have no claim and/or demand, directly and/or indirectly, against the website and/or its operators and/or its owners and/or its managers and/or anyone on their behalf.

The phrasing in this document is in the masculine for convenience, but the intent is for both women and men.

The section headings are for convenience and orientation and will not be used for interpretation.

It is agreed and clarified that the website will make every effort to present its customers with images that reflect reality as much as possible, but it should be noted that there may be differences in color between what appears on the website and the actual product, and the website operator will make every effort to publish images that are true to color. The product images displayed on the website are for illustration purposes only and are not binding on the company, including regarding the sizes of the trees and plants and so on.

The website may offer to exchange and change promotions and benefits, and may also stop them at any time without prior notice, and multiple promotions cannot be combined unless stated otherwise by the website operator.

Access and use of this website, including the use of all content and/or information and/or services that appear on it from time to time, is subject to the terms of use detailed below and the provisions of any applicable law in the State of Israel.

The website and its contents are intended for private and non-commercial use only, and their use is limited solely for the purpose of selling and buying products through them. It is forbidden to copy, reproduce, distribute, sell and/or display any product unless prior written permission has been given by the company.

Any person or company who performs any action on the website, including a person who makes a purchase (hereinafter: “the Customer”) declares by performing the action that they have read this document, understood it and its terms, and that they agree to its terms and provisions.

The customer declares that they are competent to perform binding legal actions. If the customer is under the age of 18, they must inform their legal guardian about the provisions of the website and the terms and get prior approval from them to perform actions on the website.

The service provided on the website is granted in certain areas only, which are defined from time to time by the company at its sole discretion (hereinafter: “the Service Area”).

In order to make a purchase on the website, the customer must complete a details form in which personal details are required, among other things, for the purpose of sending the products to them and the financial charge for them.

The customer undertakes to indemnify the company for any damage caused to it due to the provision of false information and disruption of the website’s operation.

Products and Website/User Responsibility

If a plant is purchased with the pot, there may be some differences in appearance, shade, size, etc., between the product as it is presented on the website and the product that will be supplied to the customer. A clerical error in a product description and/or its price will not obligate the website.

There may be differences in packaging, labeling, or other minor changes between the image displayed on the website and the product that will be supplied.

The system is powered by a 12-volt voltage (external transformer converter), and therefore it is the user’s responsibility to ensure that they have the means to operate the system properly. The user declares that they are aware that the use of the system is suitable for indoor spaces only, such as homes, offices, and so on.

It should be emphasized that the company does not guarantee any type or level of air purification, there is no commitment to results which may be affected by external factors such as time and concentration of toxic substances in the location.

The products appearing on the website may be manufactured and/or imported and/or marketed and/or supplied by third parties. The website’s customers confirm and declare that they are aware of this and that they will be responsible for contacting and demanding compensation from the manufacturer and/or importer and/or marketer and/or supplier for any damage, direct or indirect, including bodily harm, that will be caused to them which is beyond the cost of the product.

If a product purchased on the website is not in stock or is found to be defective, a suitable notification will be sent to the customer via email or by telephone. In this case, the company will offer the customer an equivalent alternative product to the one ordered. If the offer is accepted, the order details will be updated again. If the customer is not interested in the alternative product, they will be entitled to refuse to accept it and in this case the order will be canceled.

In general, 4 types of plants can be planted according to the details extensively listed on the website. The user declares that they have read the details and will use the products in accordance with what is stated on the website only.

The company is not responsible for the quality of the plants, their growth, development, and lifespan. The matter of plant cultivation is the sole responsibility of the user, and in any case, no claim will be brought by the user against the company regarding the quality of the plants.

The content on the website is provided for use as is (“AS IS”). It cannot be adapted to the needs of every person. The user will have no claim, demand, or request against the website regarding the features of the content, their capabilities, limitations, and/or their suitability for their needs, and the use of the website will be the sole responsibility of the user.

The use of the website is at the sole and full responsibility of each user. The website does not guarantee that the content and services published on the website will be complete, correct, legal, or accurate or will meet the expectations and requirements of every user. The website will not bear any responsibility for any result that will arise from them, or from their use, or from reliance on them, including: (1) errors, mistakes, and inaccuracies; (2) bodily or property damage, of any kind, caused by the use of the website and/or a purchase on the website; (3) interference in access to the website or from the website; (4) any bug, virus, Trojan horses, etc. that may be transmitted to the website by any third party.

The use of the products is the sole responsibility of the user; the user must keep the product away from children. The user declares that they take responsibility for the use of the product and they release the website operator from all responsibility or damage that may be caused to them by using the system, directly or indirectly.

The user must not disassemble the system under any circumstances! And should contact customer service if they encounter any malfunctions, and act according to the instructions of customer service only.

The user declares that they are aware of all the instructions for using the product as detailed on the website, including:

• They are aware that it is forbidden to fill the plant with water when the system is connected to electricity.

• It is forbidden to move the system when it contains water, as the water may enter the ventilation system and shut it down.

• Water can be drained through the bottom part (using a dedicated plug).

• The plant is watered through the front of the product, and in no case should water be inserted where the air exits the system.

Prices on the Website

Prices, availability, and other purchase conditions appear on the website pages and may change from time to time. The website reserves the right to change the range of products and/or services or to stop them or to change the price of the products and/or services offered on the website and outside it, without prior notice.

When ordering on the website, you are responsible for providing correct, accurate, up-to-date, and complete information. The website may verify the details entered after an order is placed, and it may cancel or limit the order at any time. If payment has been made for a canceled order, the website will refund the payment amount to the same payment method.

If, for any reason, the credit card company refuses to transfer the payment amount for a purchase on the website, the website may suspend or immediately stop providing the service and may demand payment plus any cost incurred by the website due to the refusal (including penalties from a third party) by other means, at the website’s discretion. If the website is forced to take legal action to collect outstanding payments, you undertake to indemnify the website for all expenses incurred, including attorney’s fees and other legal expenses.

Purchases on the website are subject to additional terms and conditions of credit card companies and/or any other payment method appearing on the website.

Placing an Order

When placing an order on the website, the user will be asked to enter basic details such as name, address, email address, phone number, and credit card number. In order for the order to be processed quickly and without problems, care must be taken to provide the correct details, otherwise the website operator will not be able to guarantee the execution of the order.

The possible payment methods on the website are by credit card and through PAYPAL, using an authorized and secure clearing site. The clearing company does not accept Diners and American Express credit cards (our apologies).

In some purchases (usually NIS 500 or more, but may also apply in other cases), the company may perform additional verification of the payer, by an SMS message that will be sent to them from the credit card company to approve the transaction.

It should be noted that knowingly providing false information may amount to a criminal offense. Civil and criminal legal measures may be taken against those who provide false information, including tort claims for damages caused to the website operator due to the disruption of the website’s operation. In addition, the information provided by the user on the website will be used, among other things, to send emails about special promotions or updates on the website.

At the time of placing the order, the website operator will check the payment method provided by the buyer, and upon receipt of the order confirmation by the credit card companies, a suitable notification will be sent to the user that the order has been approved. It is clarified that the charge for the purchased item will be made immediately upon completion of the order.

The purchase transaction will be executed only after the order process has been completed and after the website operator has received confirmation from the relevant entity regarding the charge, in accordance with the work procedures between them. In the event that the transaction is not approved by the credit card companies, the customer will receive a suitable notification. The completion of the purchase transaction is also conditioned on the requested items being in stock at the time of completing the order process.

The order will be registered in the website operator’s computers, and an email confirmation will be sent immediately upon completion of the purchase transaction by the user. In case of not receiving the confirmation email, you must contact customer service.

The user will receive an invoice for the payment after it is made, to the email account they provided at the time of purchase.

It is clarified and emphasized that sending an email notification regarding the registration of the order in the website operator’s computerized system does not constitute proof of the completion of the action, and the sending of the email notification does not obligate the website operator. It is clarified that the records of the website operator’s computer system, which include an automated and computerized registration of all actions on the website, constitute prima facie evidence.

The order details as entered by the user in the order form and the registration of the transaction in the website’s computers will constitute conclusive and final evidence of the correctness of the transaction.

In the event that the transaction is not approved by the credit card company, the user will receive a suitable notification and will be required to provide another payment method.

In addition to the approval required from the credit card company as stated above, the approval of the order action is conditioned on the requested product actually being in stock in the website operator’s warehouses at the requested delivery date and/or at the time of the order (even if the website stated that the product is in stock). If the product is not in stock, the order will be canceled or replaced, and if the user wishes to cancel the order, they will be refunded accordingly. For the avoidance of doubt, the user will have no claim and/or demand in this matter against the website and/or anyone on its behalf for any type of damage, whether direct or indirect, which was caused to the user and/or a third party as a result. It should be emphasized and clarified that there may be situations where even though a certain item appears on the website as being in stock, in practice that item is not in stock and cannot be supplied.

Product Delivery

Shipping fees will be added to the price of the items listed on the website. The shipping fees are for delivery to one destination.

The shipping cost may be updated from time to time in accordance with what is stated at the time of placing the order on the website.

The website may set a minimum order amount.

The website will supply the products to the customer through an independent delivery company to all parts of the country. The regulations of the delivery company through which the delivery will be carried out will apply to the supply of the product through the website and will be binding on the customer.

Upon receipt of the order and its approval by the website operator, the website operator will prepare and pack the order within 3 business days of the order confirmation, with an order placed after 12:00 PM being considered the next business day.

Product delivery by the shipping company will be made within a few days from the date of placing the order on the website (up to 7 business days) except for remote settlements where arrival times are up to 10 business days. In exceptional cases where there are overloads (launch weeks, etc.), shipping times may be extended.

In order to ensure that the order is executed efficiently and without problems, care must be taken to provide all the required details on the website accurately and up-to-date. If incorrect details are provided when placing the order, the company cannot guarantee that the order will be received, executed, or that the products will reach their destination. In the event that the products are returned to the website operator due to incorrect details being entered, the website operator will be entitled to charge the user an additional payment for shipping fees.

Orders that have received a confirmation notice and for which the product is found to be in stock will be supplied directly to the address provided by the customer by an external shipping company.

It is clarified that orders placed after 12:00 PM will be considered as orders for the next business day.

If an order is received for areas that the shipping company does not reach, in accordance with the shipping company’s regulations, the website is not obligated to supply it. The website may supply orders to areas that are not within the distribution areas with prior telephone coordination.

The website operator is not responsible for the shipping times and delays of the shipping company, but is available to the customer to resolve any problem. The website operator is not responsible for delays in the supply of the products as a result of events beyond its control, such as malfunctions, delays, strikes, natural disasters, force majeure, wars, state of emergency, malfunctions in the computer system or telephone systems that will harm the completion of the purchase process, malfunctions in the email service, and any delay that occurred as a result of the Corona virus including lockdowns, restrictions, and so on and/or any other reason not under the control of the website owner.

The website operator works with a private courier company that arrives at the customer’s home with prior coordination. It should be noted that it is the customer’s responsibility to be available on the phone so that the courier can deliver the package and coordinate their arrival. If the customer does not answer their phone due to unavailability/an error in the phone number and/or the number they entered into the website’s system, the package will be returned to the website operator and the customer will have to pay an additional shipping cost.

Usually, the delivery will be to the home, but in community settlements, villages, kibbutzim, etc., the products may be supplied to the settlement’s secretariat. In such a case, you will be notified by telephone or in writing.

Delivery Confirmation: A delivery confirmation is made by the signature of the recipient, who is an adult. In case of a request to leave the delivery without personal delivery, the courier will photograph the delivery at the location where it was left, and the company is not responsible for the product’s integrity or its arrival to the customer afterward.

The customer is responsible for checking the order confirmation sent by email to ensure that there is no error in the order. No claim will be accepted that something different from the content of the order confirmation was ordered.

Any notification regarding a defective or missing product must be submitted in writing to the company’s offices within 3 business days of the delivery. If the delivery has not arrived, you must notify within 3 business days from the last date it was supposed to arrive according to the delivery times as detailed above.

In case of no response to the delivery coordination messages from the shipping company, the delivery will be returned to the company. Re-sending it involves paying the shipping cost again.

Returns, Exchanges, and Transaction Cancellations Policy

The provisions of this section are subject to the Consumer Protection Law 1981 (hereinafter: “the Law”).

A request for a return, change, or cancellation of a transaction will be sent to the website through one of the contact methods listed at the bottom of the terms.

A return, change, or cancellation of an order will be possible with a monetary refund or an exchange within a period of up to 14 days after the customer receives the order.

The monetary refund will be made using the payment method with which the customer made the order.

Plants cannot be returned. The exchange of plants in the system will be done by the user only, and on the condition that the type of plant is in accordance with the list detailed on the website.

If the return, change, or cancellation is requested after 14 days of receiving the order, a request for a return, change, or cancellation of a transaction will be possible subject to the sole discretion of the website.

A return, change, or cancellation will be approved after the customer receives a written notification from the website confirming this.

In the event that a return, change, or cancellation is made because the customer changed their mind (and not due to a defect or non-conformity) and is approved by the website:

• The customer must return the product to the website in the condition they received it;

• The product has not been used in any way;

• The product will be returned with a transaction invoice or proof of transaction;

• The costs involved in returning the order will be borne by the customer;

• A cancellation fee of 5% of the product amount or NIS 100 will be charged (whichever is lower).

In the event that a return, change, or cancellation is made due to a defect in the product, the responsibility for collecting or replacing the defective product from the place where it was delivered will be borne by the website.

A product that is defined as defective by the customer will be checked by the website. If after the website’s check the product is found to be functional and/or the defect was created after the customer received the product as a result of unreasonable use, the customer will not receive a monetary refund and will have the option to request that the product be sent back to them subject to paying the shipping fee again.

The website operator will have the sole and absolute discretion regarding the condition of the returned goods. Items and products that arrive after any use and/or signs of use cannot be returned and will not entitle the user to a refund of the purchase amount – all subject to the sole and absolute discretion of the website operator.

Transactions made with debit cards cannot be credited, and the credit will be made by bank transfer.

A single item that was purchased as part of a product system cannot be returned unless the single item arrived with a defect and subject to the approval of the website operator.

The provisions of this document are subject to the provisions of the Consumer Protection Law, 1981.

In any case where a customer wishes to exchange a product for another product, they should contact our customer service department.

Prohibited Activities on the Website:

You are not permitted to use the website for purposes other than those for which it was intended. Use of the website is permitted for private and personal purposes only and must not be used for commercial purposes, except for those specifically approved by the website.

As a website user, you agree not to:

• Retrieve data or other content from the website to create or compile a collection, database, or directory without prior written permission from the website;

• Make any use of the website designs;

• Make unauthorized use of the website, including collecting email addresses, etc., by electronic or other means for the purpose of sending emails by automated means;

• Circumvent, disable, or otherwise interfere with the security of the website, including using applications that prevent or limit the use or copying of any content;

• Defraud or mislead the website and/or its users;

• Misuse the website’s support services or submit false reports regarding the use of the website;

• Make automated use of the system, such as using scripts to send comments or messages, or using data mining, robots, or similar data collection and extraction tools;

• Attempt to impersonate another person and/or transfer access details to the website to another person;

• Use information obtained on the website to harass, abuse, or harm another person;

• Use the website as part of any effort to compete with the website;

• Retrieve, decode, or reverse engineer any part of the website, a website feature, or a website application;

• Harass, intimidate, or threaten any of the website’s employees or agents;

• Delete the copyright or proprietary rights notice from any content or mark;

• Copy or adapt the website’s code or any part of it, including but not limited to HTML, Java Script, PHP, CSS, JSON, or other code;

• Upload or transmit (or attempt to upload or transmit) viruses, Trojan horses, or other material, including the use of spam, which will interfere with the use of the website;

• Perform an action that will harm or damage the website, at the website’s discretion;

• Use the website in a manner inconsistent with the law, regulations, and case law.

Without prejudice to any other right, any use of the website in violation of the above may lead, among other things, to the termination or suspension of your rights to use the website.

Third-Party Content:

The website may use links to other websites (“third-party websites”) as well as articles, images, text, graphics, photos, designs, music, sound, video, information, applications, software, and other content or items belonging to or originating from third-party websites (“third-party content”). Third-party websites and third-party content are not investigated, monitored, or checked by the website, and the website is not responsible for third-party content published through the website, which you have reached through the website, which is available through the website or installed on it, including content, opinions, reliability, privacy practices, or other policies of or included in third-party websites or third-party content. The use of a link or allowing the use or installation of third-party websites or any third-party content does not imply our endorsement or approval, and the responsibility for entering this link is the sole responsibility of the user, and they must check it before entering it.

The website does not take responsibility for any purchase you make from third-party websites or other companies that will be carried out and will be valid exclusively between you and the relevant third party.

Website Management:

We reserve the right to: (1) monitor violations of this document; (2) take legal action against anyone who violates the provisions of the law or the provisions of this document, at the sole discretion of the website, including, without limitation, reporting the user to law enforcement authorities; (3) refuse, restrict access, restrict availability, or disable (as far as technologically possible) any of your contributions to the website or any part of it, at the sole discretion of the website and without limitation; and (4) manage the website in a way that will protect its rights and property and facilitate its proper functioning.

Intellectual Property

The full copyrights, trademarks, and intellectual property on the website, including the website’s content, website design, and all software, applications, computer code, graphic files, images, text, and any other material included on the website, are the sole property of the company. It is forbidden to copy, photograph, distribute, publicly display, or transfer any of these to a third party.

It is forbidden to reproduce, copy, publish, market, distribute and/or create derivative works of any part of the website.

The website domain, the website, the brand name, trademarks (whether registered or not), etc. are all the sole property of the website operator. No use shall be made of them without receiving prior written consent. All information and/or display appearing on the website, including graphics, design, verbal presentation, trademarks, logo marks, as well as their editing and presentation, are the exclusive property of the website and/or anyone on its behalf. It is forbidden to copy, reproduce, distribute, publish, or use in any other way the content appearing on the website unless the website operator has given its written and prior consent, and the mere entry to the website does not grant a license and/or any right. All products displayed on the website are part of the intellectual property of the brand owner and/or a third party who has authorized their use for them or anyone on their behalf.

Termination of Website Activity

The website reserves the right to stop the activity on the website at any time, and at its sole discretion, and/or to cancel a customer’s order.

If an order is canceled at the website’s discretion, the customer will be refunded the full amount they paid.

If the website stops its activity and/or a specific customer’s order is canceled due to an error in the product description, an incorrect price and/or any reason whatsoever, the customer will have no claim and/or demand against the website and/or its operators. In the alternative and at the discretion of the website, the website operator may approve the terms of the new transaction at its sole discretion.

Miscellaneous

The terms of use of the website apply to the website and the services included in it through any computer or other communication device (such as: mobile phone, tablet, handheld computer, etc.). They apply to the use of the website both on the Internet and on any other network or communication device.

The website reserves the right to change the terms from time to time, add or subtract from them, in relation to the entire website, or a part of it at its sole discretion and without the need for prior warning and/or notice. The sole and full responsibility for knowing the terms below and for using the website according to these terms lies at all times with the user only.

The website does its best to ensure that the information that appears on the website is the most accurate information, but it should be noted that certain inaccuracies or errors may appear on it in good faith and the website will not bear any responsibility arising from them or related to them, E&OE.

Any behavior and/or conduct of the website operator for the benefit of the website user outside the boundaries of the website’s use and contrary to the provisions of the terms, is only as a courtesy and will not be used or considered a waiver on its part of the provisions of this document.

In the event of computing malfunctions that temporarily prevent the use of the website, the website operator will work to fix them as soon as possible, and the website users will have no claims or demands against it regarding events during the period of the malfunctions and their handling.

In any case of non-conformity and/or contradiction between the provisions of this document and what is stated in any publication and/or other information published and/or provided by the website operator and/or anyone on its behalf, in connection with the terms of use and purchase of products through the website, including on social networks, the provisions of this document will prevail, for all intents and purposes.

The website does not commit to holding stock of all the products whose images appear on the website.

The prices listed on the website do not include shipping fees.

The prices on the website may include VAT according to the law (if the business has exceeded the exempt dealer’s ceiling), it is clarified that the final price is the price that will appear on the credit card details entry page.

The law applicable to your order and to this document is the law of Israel only. The exclusive jurisdiction for any matter and dispute is given to the court in the judicial district of _______.

Privacy and Confidentiality Policy

The company respects the privacy of the website users and sees great importance in protecting it.

The purpose of the privacy policy presented below is to detail the service operator’s attitude to all matters of privacy of the website users, including the information provided by the users on the website, the information collected about their habits on the website, and the use the website makes of this information.

Information Collected

The website takes accepted precautions to maintain and protect the confidentiality of its customers’ personal information as much as possible, and it will use it for internal purposes only, including contacting users, supplying products to customers, and mailing advertisements and marketing information of the website operator if the user has approved it on the website.

You declare that all personal details you provide on the website are correct and complete and that they are provided of your own free will and with your full consent, without any obligation to provide them. When you provide personal details of a third party on the website, you declare that the information is provided with the express consent of the third party.

When you use the website, information may be collected about you, such as:

• Information about your computer, including your IP address, geographical location, browser type and version, and operating system;

• Information about your visits and use of the website, including the referral source, visit length, page views, and your navigation paths on the website;

• Information, such as your email address, that you enter when registering on our website;

• Information, such as your name and email address, that you enter to subscribe to our email notifications;

• The information you enter when using the services on our website;

• Information created when using our website, including when, how much, and under what circumstances you use it;

• Information related to anything you purchase, services you use, or transfers you make on the website, including your name, address, phone number, email address, and credit card details.

In addition, if you logged in to the website using a third-party login mechanism – such as logging in through a Gmail, TikTok, Instagram, Facebook account, etc., personal details and additional information may be collected about you and transferred from the third party to the website.

If you are under the age of 18, you confirm that you have received the consent of one of your parents or your legal guardian before using the website and providing personal details.

When you use the website, information may be collected about you such as the pages you viewed, information you read, products you purchased, your login details – device type, browser type, IP address, payment method you used, and more. If you logged in to the website using a third-party login mechanism – such as logging in through a Gmail or Facebook account, personal details and additional information may be collected about you and transferred from the third party to the website. The information you provided on the website and the information collected about you when using the website are subject to this privacy policy and the provisions of any law, including the Privacy Protection Law 1981, the Privacy Protection Regulations (Information Security) 2017, and the GDPR regulations of the European Union.

The user’s personal details (email and/or mobile number only) will be stored at the user’s request for the purpose of direct mail. To be removed, please contact customer service in writing at ___________. The removal is expected to take about 14 business days from the date of receiving the request.

Use of Information

The website does not store customers’ credit card details in any database. Credit card details entered at the time of purchase are sent directly to the clearing company, and the website operator is not exposed to them.

The website is committed not to make any use of the details of its registered customers except for the needs of operating the website and in order to enable the order to be carried out in the best possible way and to transfer information to customers.

The website operator undertakes that it will not use the details of the registered users on the website except for the purpose of operating the website only and in order to enable the purchase on the website, and also for the purpose of maintaining contact with the user.

The website operator may use “cookies” on users’ computers and mobile devices. This is a standard procedure used by all online stores.

The website operator attaches supreme importance to the security of its customers’ information. All information received on the website, whether provided by the customer or collected by a cookie when using the website, is for the exclusive use of the website for the purpose of documenting the customer’s purchases and for future promotions (subject to the customer’s consent to be included in the website’s mailing list).

Despite the above, the website operator will be entitled to transfer a user’s personal details to a third party in cases where the user has committed an act or omission that harms and/or may harm the website operator and/or any third parties, the user has used the website operator’s services to perform an illegal act, if the website operator has received a court order instructing it to provide the user’s details to a third party, and also in any dispute or legal proceeding.

Authorization for Mailing, Publications, and Advertisements:

to the user and/or anyone on their behalf, if information is lost or reaches a hostile party and/or is used without authorization.

The website operator makes an effort to provide the user with a proper and high-quality service. However, the website operator does not guarantee that the service on the website will not be interrupted, will be provided as usual or without interruptions, will be secure and without errors, and will be immune from unauthorized access to the website operator’s computers, damages, malfunctions, breakdowns, or failures – including hardware, software, or communication line failures to the website – at the website operator or at any of its suppliers.

The website is secured in a way that the user’s credit card details entered on the website to make the purchase are protected by encryption and remain confidential. The details are not saved at any stage on the computers or servers of the website operator. Since the user’s actions on the website are performed in an online environment, the website does not have the ability to guarantee absolute immunity from intrusions into its servers or the exposure of personal information by people who perform illegal actions, and therefore, the customer/website user hereby waives any claim, demand, or request against the website operator in connection with any damage related to this, including any use that may be made of their personal information.

The information about you is stored in databases managed by the website operator and/or by a third party on its behalf subject to the Privacy Protection Regulations (Information Security), 2017. Sensitive information, such as passwords, is stored in the databases in an encrypted form. The databases may be located outside the borders of the State of Israel. By using the website, you agree to the transfer of information about you and its storage outside the borders of Israel.

Right to Review Information

According to the Privacy Protection Law, 1981, you are entitled to review the information about you held in the website’s databases. If you find that the information about you is not correct, complete, clear, or up-to-date, you are entitled to contact the company with a request to correct or delete the information about you. If the information in the website’s databases is used for personal contact with you, you are entitled to demand that this information be deleted.

Any of your inquiries to the company regarding reviewing and/or changing the information about you must be made in writing according to the details appearing on the “Contact Us” page of the website. It is your responsibility to ensure that your inquiry has reached the company and is being handled by it. The website operator disclaims responsibility for inquiries that have not reached it and/or have not reached it in writing and/or are not readable and clear.

If, in your opinion, the website violates the privacy of its users in general, or your privacy as an individual, please contact the company in writing according to the details appearing on the “Contact Us” page of the website.

Changes to the Privacy Policy

The website operator reserves the right to update the privacy policy from time to time and without any prior notice. The changes to the privacy policy will take effect within 48 hours of the update. The website operator may, at its discretion, update the users about the change in the privacy policy. If material changes are made to the policy, a notice will be published on the website’s home page 30 days before the changes take effect. Your continued use of the website constitutes your consent to the updated version of the privacy policy. If you do not agree with the updated version, you must stop using the website.